How to be a Good Customer

…also known as How to Behave as Your Mother Taught You! Monday morning, I experienced how being a good customer (aka PERSON) can lead to much more than a good cup of coffee. At the breakfast buffet, I sat quietly while my very beautiful waitress poured me a cup of coffee. I observed her accent [...]

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I’m Stumped

I’m really stumped…. As many of you know, one of my resolutions fir the year was to accept the fact that I’m working where I am for now and I resolved to make the best of it. Well, needless to say, this week has been like a giant snowball, careening out of control and getting [...]

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A Lesson in Customer Service

I’d like to think that I’m a bit of a customer service “pro” since I do A LOT of that in my real life and consider it a “calling” and something I’m very passionate about. I’m often found saying things like, “Everyone should have to do ‘time’ in a customer service role, just so that [...]

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